A Vegas casino has been evacuated after an overheated ventilation motor caused a strong smoke smell to spread throughout the venue in the early hours of Tuesday morning.

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The incident took place at the Las Vegas Excalibur Casino. MGM resorts spokesman, Gordon Absher, reported that hotel employees were evacuated from one of the Las Vegas Strip casino's four towers when alarms went off at about 2 a.m. local time.

Guests and staff were evacuated for a period of two hours before being let back into the building.

Absher confirmed that there was no actual fire involved in the incident, but that the strong smoke smell spread fast throughout the 28 floor building because it started in the ventilation system.

According to The Associated Press the ventilation motor was fixed by Tuesday afternoon.

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Absher also announced, 'As far as compensation, we will handle this in the normal course of delivering our good customer service. We'll deal with this on a case by case basis.'

One guest told AP that they had been offered a refund on hotel room charges as well as given a free buffet meal by the hotel management.

Despite the panic, management at the hotel have pointed out that Las Vegas casinos have implemented some of the most advanced fire prevention systems in the world, and that hotel residents in this case were in no danger

More than 30 years ago two high rise hotel fires in Las Vegas sparked a change in fire codes in the city. In one of those incidents in 1980 more than 80 people were killed by a fire at the MGM Grand hotel. Now all Vegas hotels must adhere strictly to some of the most stringent fire rules in the world.

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One MGM Way,MA 01103Springfield

Boasting a casino and bar, MGM Springfield is set in Springfield, less than 0.6 mi from Springfield Museum. Located around an 11-minute walk from Basketball Hall of Fame, the hotel is also 500 m away from MassMutual Center. Several dining options are available, including a 24-hour restaurant.

All rooms at the hotel are fitted with a seating area. All rooms are equipped with a private bathroom with free toiletries and a hair dryer. The units come with a flat-screen TV with satellite channels.

Guests at MGM Springfield can enjoy a continental breakfast.

Staff at reception can assist around the clock with guidance on the area.

The nearest airport is Bradley International Airport, 14 mi from the accommodations.

Rooms: 6

Hotel Chain: MGM Resorts International

Facilities of MGM Springfield

General

• Paid WiFi

Food & Drink

• Restaurant
• Bar

• Vending machine (drinks)

Front Desk Services

• 24-hour front desk
• Express check-in/out

• Currency exchange

• ATM on site
• Invoice provided

Entertainment & Family Services

• Casino

Cleaning Services

• Dry cleaning
• Ironing service

• Shoeshine

• Suit press
• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities

• Fax/Photocopying

Shops

• Gift shop
• Shops (on site)

• Convenience store (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Elevator

• Heating
• Hypoallergenic room available

• Smoke-free property
• Air conditioning

Safety & security

• Safe
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed
• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests
• Access to healthcare professionals

• Face masks for guests available

Physical distancing

• Contactless check-in/out
• Physical distancing rules followed

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• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines

• Guest accommodation disinfected between stays

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• All plates, cutlery, glasses, and other tableware sanitized

• Breakfast to-go containers

Internet

WiFi is available in the hotel rooms and charges apply.

Parking

Free public parking is available on site (reservation is not needed).

Policies of MGM Springfield

These are general hotel policies for MGM Springfield. As they may vary per room type, please also check the room conditions.

Check-in

15:00 - 00:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!Up to two children under 12 years stay free of charge when using existing beds.

One child under 3 years is charged USD 20 per night in a crib.

One older child or adult is charged USD 20 per night in an extra bed.

The maximum number of extra beds in a room is 1.

The maximum number of total guests in a room is 5.

The maximum number of cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are allowed. Charges may apply.

Accepted credit cards

• Mastercard
• Visa
• Discover
• American Express

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The property reserves the right to pre-authorize credit cards prior to arrival.

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